Redesigning
Mobile App
Timeline
July 2025 ~ August 2025
Role/Context
UI Designer / Personal Project
Tools
Figma
ChatGpt
BACKGROUND
UI / Design Complaints for the Costco Mobile App
The last significant UI feature update was June 2024, with the addition of the Inventory search and redesign of the warehouse tab.
The most recent changes in Sep 2025 seem to be more incremental (“bug fixes and improvements”) rather than a UI redesign.
Many users say the app is "stuck in the 80s" with poor navigation and inconsistent styles.
PROBLEM
Costco's mobile app has an outdated interface and lacks contemporary design standards.
I have, on multiple occasions, tried to use the costco app just to leave the app after a couple minutes of frustrating navigation. It's an overwhelming amount of deals, product images, call to actions, and they don't have an organized filter system in place to ease these user interactions.
Navigation and UX Clutter
Unintuitive / Clunky UI
Poor Search Filtering
SOLUTION
Redesigning UI components
I wanted to redesign Costco's app to make it more intuitive, streamline operational features, and competitive with modern retail apps.
Original
Redesign
REFLECTION
Looking Back
Key Takeaways
The importance of hierarchy and clarity.
Micro-interactions matter. Small adjustments in typography, spacing, and iconography can significantly improve how quickly users find what they need
Consistency builds trust.
Next Steps
Pair with UX Validation
Gather quantitative metrics